Consultant - Salesforce Marketing Cloud Business Analyst
Consultant - Salesforce Marketing Cloud Business Analyst
Description
Job Description As a Salesforce Marketing Cloud Business Analyst, you will support enterprise digital marketing programs by translating business and marketing requirements into scalable Salesforce Marketing Cloud solutions. You will act as a functional liaison between client stakeholders and company's delivery teams to ensure successful implementation and adoption.
Key Responsibilities: • Engage with client business and marketing stakeholders to understand campaign, personalization, and customer engagement needs • Elicit, analyze, and document business requirements; translate them into functional specifications, user stories, and acceptance criteria • Define and document end-to-end customer journeys and campaign workflows using Salesforce Marketing Cloud • Act as a functional bridge between client teams and company's technical teams • Support solution design across:
1.Journey Builder
2.Email Studio
3.Automation Studio
4.Contact Builder
5.Mobile Studio • Drive UAT planning, coordination, defect triaging, and business sign-off • Ensure adherence to company's delivery standards, data privacy, consent management, and compliance requirements • Support go-live activities, post-production stabilization, and continuous optimization initiatives
Required Qualifications: • 5+ years of experience as a Business Analyst in CRM, Digital Marketing, or Salesforce programs • Strong functional expertise in Salesforce Marketing Cloud • Solid understanding of customer segmentation, campaign orchestration, and personalization strategies • Experience working in Agile delivery models with distributed teams • Strong documentation, communication, and stakeholder management skills • Bilingual - English and Japanese
Preferred Qualifications: • Salesforce Marketing Cloud Consultant or Administrator certification • Exposure to Salesforce Data Cloud or Sales / Service Cloud • Experience working on large-scale transformation programs
Job ID: 84853651
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Median Salary
Net Salary per month
$2,683
Cost of Living Index
58/100
58
Median Apartment Rent in City Center
(1-3 Bedroom)
$1,368
-
$2,416
$1,892
Safety Index
76/100
76
Utilities
Basic
(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)
$110
-
$269
$166
High-Speed Internet
$25
-
$50
$30
Transportation
Gasoline
(1 gallon)
$4.24
Taxi Ride
(1 mile)
$5.07
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