Description

Job Description

We're looking for an integrated marketing manager who brings structure to complexity, builds strong cross-functional partnerships, and makes sure that high-impact client stories show up in the right campaigns when it matters most.

Reporting to the Head of Client Stories, you'll coordinate with campaign managers, product marketers, sales engagement, and regional teams to plan and activate client story assets across channels. You'll also support the production side - partnering with client relationship teams, helping prep for interviews and shoots, and supporting on-set logistics.

This role is designed to grow with you; as you get comfortable, you'll take on greater ownership of projects and processes, leading execution and driving outcomes across a broad stakeholder set.

This role is a great fit if you're someone who builds relationships naturally, holds yourself to high standards, solves problems before they become problems, and has an appetite for learning. Experience in a large corporate organization is beneficial, since the work spans many teams and touchpoints. You'll have meaningful growth opportunities - expanding scope, visibility with senior partners, and hands-on development - all while helping tell the stories of some of the world's largest companies.

Responsibilities

• Plan how client stories are used across priority marketing initiatives, by partnering with campaign managers, product marketers, sales engagement, and regional teams - and own programs end to end.
• Help run the day-to-day Client Stories program by managing intake, timelines, dependencies, and stakeholder check-ins so that work moves forward predictably.
• Maintain the editorial pipeline and calendar to keep the team ahead of key marketing moments, prioritization decisions, and asset needs.
• Support client story development with client relationship teams by shaping the narrative, defining objectives, and preparing interview briefs that set everyone up for success.
• Coordinate production workflows with internal partners and agencies, including scheduling, reviews, delivery and distribution of final assets.
• Manage approvals and feedback cycles with professionalism, responsiveness, and consistent follow-through that builds trust.
• Use AI tools to streamline workflows and improve efficiency, while protecting quality and brand standards.
• Identify opportunities to improve how the program operates - flag issues early, propose solutions, and help implement them.

Key Outcomes

• Client story assets are delivered on time and are easy for teams to pick up and activate across campaigns and regions.
• Stakeholders feel informed, supported, and confident in the process, from intake through delivery.
• Deliverables consistently reflect J.P. Morgan Payments standards and work effectively across channels.
• The program maintains a steady, sustainable pipeline of storytelling opportunities with clear prioritization and visibility.
• Workflow efficiency, clarity, and collaboration improve over time through continuous refinement.

Unique Aspects

• You'll work closely with Product, Regional, Sales Engagement, and Marketing teams in a highly visible program with broad internal reach.
• You'll work with teams supporting some of the world's largest companies, helping to translate complex client work into compelling, distinctive marketing assets.
• The role offers a strong growth runway through expanding scope, increasing ownership, and exposure to senior stakeholders.

Required Qualifications, capabilities and skills

• Bachelor's degree in Marketing, Communications, Business, or a related field preferred.
• At least 3 years of experience in integrated marketing, campaign execution, marketing operations, or a related discipline. Financial services experience is a plus but not a requirement.
• Experience working in a large corporate preferred, with comfort navigating a matrix organization and managing multiple stakeholders.
• Strong relationship-building and communication skills - able to collaborate across functions and seniority levels.
• Exceptional attention to detail, with consistently high standards for quality and precision.
• Ability to manage multiple workstreams, timelines, and approvals in a dynamic environment.
• Ability to quickly assess what matters most, prioritize competing demands, and focus energy where it will have the greatest impact.
• Proactive, accountable mindset with a willingness to learn and continuously improve ways of working.
• Comfort supporting elements of client story production, including interview coordination, video shoot logistics, and agency collaboration.
• Experience with corporate or B2B clients is advantageous.

This is a full-time, in-office position. Locations: New York, Jersey City, Plano or Chicago.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.